THE EXPERIENCE Conference & Exhibition
FREQUENTLY ASKED QUESTIONS FOR ATTENDEES ...
Please see the EXHIBITION page for Exhibitor FAQs

THE EXPERIENCE Conference & Exhibition - April 26, 27 & 28, 2018
At the Atlanta Marriott Marquis, Atlanta, Georgia


How much does it cost to attend The EXPERIENCE Conference and Exhibition?
Registration for The EXPERIENCE Conference is a great buy! The cost to register ranges from $10-$279, depending on when you register. The later you register the higher the price. This is where it pays to not procrastinate. SEE THIS YEAR'S PRICING HERE

What does my registration include?
FULL CONFERENCE AND EXHIBITION REGISTRATION INCLUDES: Receptions, breaks, classroom education, all hands-on education, conference material and exhibition pass for all three days.
EXHIBITION ONLY PASS INCLUDES: Exhibition pass for all three days, all hands-on education in trade show hall.

Who should attend from my organization?
The EXPERIENCE Conference is for the owners, manager, and the technician.  There is something here for everyone.  There are educational classes, hands-on sessions, products, tools and equipment to try out before you buy 

Do I get any sort of continuing education credits for attending?
Yes! IICRC gives 2 continuing education credits to those that come to The Experience Conference. Visit IICRC at their booth to get signed up.

Can I get a refund for my registration fees?
No, sorry.  You can however, transfer your registration to another person with a $50 fee.  But there are no refunds for an event registration purchased. 

Do I have to sign up for each of The EXPERIENCE Conference educational classes?
NO!  Once you have registered to attend The EXPERIENCE as a full registration attendee, there is no additional signups for the classes that are held on Thursday, Friday and Saturday.

Pre- and Post-Conference Classes ... Do they cost an additional fee?
Yes, in most cases.  Please refer to the registration form for pricing. 

How do I book a hotel room and airfare?
Please make your own hotel room reservation and airfare.  Please make your hotel reservation at the Atlanta Marriott Marquis on The EXPERIENCE Conference web site. The room rate is $174 plus tax. Hotel room rates are subject to applicable state and local taxes (currently at 16.9%) in effect at the time of check-in time and a $5.00 state of Georgia Hotel/Motel fee in effect at the time of check-in time.For more information CLICK HERE.

Hartsfield-Jackson Atlanta International Airport is the largest major airport in the area.  It is recommended to book your airfare early for the best deals!  The EXPERIENCE does have a discount for airline tickets, for more information CLICK HERE.

How do I get to the hotel from the airport and back to the airport? 
Best option is the MARTA(train). Ride the Red Line from the airport to the Peachtree Center Station for $2.50. www.itsmarta.com
You do not need a car when you get to the hotel. Everything is walking distance.

How much is Parking at the Hotel? 
Overnight valet parking will be $25 per vehicle per day over event dates.  Daily parking will be $15 per vehicle per day, no in/out privileges.  Representatives from the bellman's desk will be there to assist you in locating parking. There are many parking garages in the area; Lanier Parking Solutions—www.lanierparking.com or 404-881-6067.  Still the best option is the MARTA(train).  Ride the Red Line from the airport to the Peachtree Center Station for $2.50. www.itsmarta.com

What can I win at the show?
The EXPERIENCE and many of the exhibitors will be holding drawings for prizes throughout the event.  Plus, you can win Apple-A-Day Giveaway prizes each day as well.  You must play the event app game to win! Prizes range from gift cards to electronics to the newest cleaning equipment. The event app only works with Apple and Android devices.  Sorry no Window or Blackberry phones. Each shows giveaways average $10,000 in prizes.

How do I make the most out of my time at The EXPERIENCE Conference?
You will only get out of The EXPERIENCE Conference what you put in to it. Plan your days before coming to the show. Down load the event app MyExperience and set up your schedule.  Know which booths you want to visit, which professionals you want to connect with, and what classes you plan on attending.

What is the appropriate attire?
Business Dress Casual, jeans are okay.

What is the weather like in April?
It is the perfect time of year. Not too hot. Not too cold. Just about right. The average temperature is in the 70’s. 

I am bringing my children, how much does it cost for them to come?
Children 16 years old and younger are free! We ask you to register them, so they can receive a name badge and feel very important.  Register them under the Exhibit Hall Only Child Pass.

What is there to do for my young child?
There are many activities for children and families to enjoy.  The amazing Atlanta Aquarium, World of Coca-Cola, Six Flags Over Georgia, Zoo Atlanta, Children’s Museum of Atlanta, The Center for Puppetry Arts, LEGOLAND Discovery Center, and the SkyView Atlanta (20 story giant Ferris wheel). We promise you won’t be bored!

How do I register more than 1 person?

  1. Choose Registration Type for 1st Person  
  2. Enter information for the first person  
  3. Click on Add additional registrants
  4. Choose Registration Type for 2nd Person (Additional Attendees must have unique email addresses, but can use the same mailing address)  
  5. Enter payment information

Why am I having trouble registering additional people?
You most likely are trying to use the same email address for each person. Each attendee needs to use a separate email address. If you are still having difficulties, contact The EXPERIENCE Staff at 888-881-1001 x102

Why have I not received a confirmation.
This could be for the following reasons:

  1. You did not hit the final submit button and your registration was never completed
  2. Your email address you entered was incorrect
  3. Our emails are not on your safe list and our confirmations are being blocked or
  4. There could be mistake on our end so you may need to contact us and we can assist you.
  5. Check your spam folder.

I already registered. Now I would like to add an additional class or party ticket. How can I do that?
You will need to contact The EXPERIENCE team to help you with this. 888-881-1001 x 102 or email teriwittkop@aol.com

What if I have a dietary restriction?
Let The EXPERIENCE team know. We would be happy to accommodate your requests.

If you have any questions, please call THE EXPERIENCE, INC. at 888-881-1001, x 102
for more information or to join in our program.

THANK YOU!

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THE EXPERIENCE